Privacy Policy
Effective Date: [21 September 2025]
C. Goode Pharmacy (“we”, “our”, “us”), located at 22 London Road, Twickenham, Middlesex, TW1 3RR, owned by Fairlight Pharma Ltd., GPhC registration number 1089731, is committed to protecting the privacy and security of our website users and patients. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.
1. Information We Collect
We may collect and process the following information from you:
Personal Identification Information: Name, email address, phone number, postal address.
Health and Medical Information: Data provided through our online health questionnaires and consultation forms for weight loss treatments (e.g., Mounjaro, Wegovy).
Account Information: Login credentials and activity history if you register on our website.
Usage Information: Website usage data, such as pages visited, time spent on the site, and browser information, collected through cookies and analytics.
Communication Information: Any information you provide when contacting us via email, phone, or online forms.
2. How We Use Your Information
Your personal data is used for the following purposes:
To provide and manage your consultations and treatment bookings.
To assess eligibility for weight loss treatments based on completed questionnaires.
To communicate with you regarding appointments, consultations, and general enquiries.
To improve our services and website experience.
To comply with legal and regulatory obligations, including NHS and pharmacy requirements.
3. Legal Basis for Processing
We process personal data based on:
Consent: When you voluntarily provide your information via forms or questionnaires.
Contractual Necessity: To provide consultation and treatment services you request.
Legal Obligations: Compliance with NHS, pharmacy regulations, or other applicable laws.
Legitimate Interests: Improving our website, services, and communications.
4. Sharing Your Information
We do not sell or rent your personal information. Your data may be shared with:
Our pharmacists and healthcare providers to facilitate consultations and treatment.
Service providers who help operate the website, booking systems, or manage communications.
Regulatory authorities, if required by law.
All third parties are bound to maintain the confidentiality and security of your personal data.
5. Cookies and Analytics
Our website uses cookies and analytics tools to:
Track website usage and improve functionality.
Remember your preferences and settings.
Analyse traffic and performance.
You can choose to disable cookies in your browser, but some features of the website may not function properly.
6. Data Security
7. Data Retention
We retain your personal data only as long as necessary for the purposes it was collected or to comply with legal obligations. For patient health information, retention periods are in line with NHS and pharmacy regulatory requirements.
8. Your Rights
Under UK data protection law, you have the following rights:
Right to access your personal data.
Right to correct or update your information.
Right to request deletion of your data, where legally permissible.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at [Insert Contact Email].
9. Contact Information
For questions about this Privacy Policy or how we handle your data:
C. Goode Pharmacy
22 London Road, Twickenham, Middlesex, TW1 3RR
Owned by Fairlight Pharma Ltd.
GPhC Registration Number: 1089731
Email: 020 8892 1614
Phone: Info@goodepharmacy.com
